Entradas del foro
11 jun 2022
Considering that the top management is more concerned about the relevant data of input and output, we decided to calculate the relevant data of " quality, user retention, customer service pressure ". Among them, quality is whatsapp database related to brand influence, product reputation, etc.; user retention is related to the company's revenue; reducing customer service pressure can reduce costs for the company. Below we use a virtual example to illustrate the verification process. 1. In the designed system, sample about 7 samples and analyze each prototype . The following is a statistical process of operation whatsapp database steps. (If you want to pursue objectivity, you can find a few more dimensions.) Example of this step: Schematic diagram of the team operation process (take one of the examples in the sampling) When there is no team. Column Chart Comparison Comparison of operating steps and information awareness From this, we analyzed that the operation steps of the team formation process were reduced by 40%. 2. Summarize the sampled data into whatsapp database a table (The data in the table is fictitious for later calculations) 3. Calculate the data of concern at the company level according to the basic data in step 2 improve product quality Average the 7 values. Conservative estimate, the product is optimized by 45.64% (Note: Data extraction, you can extract whatsapp database according to your own needs, try to reflect the average level of production.) Impact on user retention User retention factors, conservative assumptions: gameplay That is, in the improvement of user retention. Operational problems 50%, other 30% (this part of the assumption is best to listen to the opinions of the customer service department) 45.64%×50%=22.82% Among the factors that reduce customer service pressure, design whatsapp database factors account for 22.82% (Note: The customer service factor can also be adjusted according to the actual data that you have.) Summary: There are many ways to verify, here is mainly to complete the preliminary verification through analysis after the design is completed. The final real effect also needs whatsapp database to be verified by objective quantitative methods. Since it is not the focus of this time, I will not repeat it.